FAQ
Q: What materials are your kitchen cabinets, bathroom vanities, and storage baskets made of? A: Our cabinets and bathroom vanities are constructed from moisture-resistant engineered wood with durable, waterproof finishes and rust-resistant hardware. Storage pull-out baskets are made of sturdy metal wire or durable plastic, designed to slide smoothly and withstand regular use in humid environments.
Q: Are these units easy to install, and do they come with instructions and hardware? A: Yes, all cabinets, vanities, and pull-out baskets include detailed, step-by-step installation guides and all necessary mounting hardware. Most units are designed for straightforward assembly by 1–2 people, with no specialized tools required for standard installation.
Q: How do I clean and maintain kitchen and bathroom furniture? A: Wipe surfaces regularly with a soft, damp cloth and mild, non-abrasive cleaner. Avoid harsh chemicals, steam cleaners, and excessive water exposure to preserve finishes and prevent water damage. Dry spills immediately, and lubricate sliding basket tracks or hinges occasionally for smooth operation.
Q: Are the storage pull-out baskets compatible with all standard cabinets? A: Our pull-out baskets are designed to fit most standard kitchen and bathroom cabinet sizes. Detailed interior and exterior dimensions are listed on each product page to help you confirm fit before purchasing.
Q: Can I cancel or change my order after it has been placed? A: Orders may be canceled or modified within 24 hours of payment, provided they have not yet been processed or packed for shipping. After this window, orders are finalized and prepared for shipment, so changes or cancellations are no longer possible. Contact us immediately if you need adjustments.
Q: What should I do if my furniture arrives damaged or defective? A: If your cabinet, vanity, or storage basket arrives damaged, defective, or missing parts, contact us within 48 hours of delivery with clear photos of the item and original packaging. We will review your claim promptly and assist according to our Return & Exchange Policy.
Q: How long does shipping take, and can I track my package? A: Domestic orders ship within 2–3 business days and arrive in 5–7 business days. International orders take 12–20 business days due to customs and freight processing. A tracking number is sent via email once your order ships, allowing real-time delivery monitoring.